Privacy Policy

Zentrum Autohaus Pty Ltd (“Zentrum Autohaus”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

## Information We Collect

We may collect personal information including:

- Full name  

- Phone number  

- Email address  

- Address details  

- Vehicle enquiry information  

- Finance application information  

- IP address and browser/device information  

- Any other information voluntarily provided through our website, forms, email, phone, or social media channels  

## How We Collect Information

We may collect information when you:

- Submit an enquiry through our website  

- Request vehicle or finance information  

- Subscribe to marketing communications  

- Contact us by phone, email, or social media  

- Interact with our website or advertisements  

Our website may also automatically collect technical information through cookies, analytics tools, and security services such as Google reCAPTCHA.

## How We Use Your Information

We may use your information to:

- Respond to enquiries  

- Provide vehicle information and dealership services  

- Arrange finance or insurance applications  

- Communicate regarding appointments or purchases  

- Send marketing communications where consent has been provided  

- Improve website functionality, security, and customer experience  

- Comply with legal obligations  

## Disclosure of Personal Information

We may disclose personal information to third parties where reasonably necessary, including:

- Finance and lending partners  

- Insurance providers  

- IT and website service providers  

- Marketing and communication platforms  

- Government or regulatory authorities where required by law  

We do not sell or rent personal information to third parties.

## Overseas Disclosure

Some third-party service providers used by Zentrum Autohaus may store or process data overseas, including providers associated with website hosting, analytics, cloud services, marketing platforms, or Google services.

While we take reasonable steps to ensure personal information is handled securely, overseas recipients may not always be subject to Australian privacy laws.

## Marketing Communications

Where you subscribe to our mailing list or consent to receive marketing material, we may send promotional emails, offers, or updates.

You may opt out of marketing communications at any time using the unsubscribe link provided in communications or by contacting us directly.

## Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to:

- Improve website performance  

- Understand visitor behaviour  

- Enhance user experience  

- Assist with website security and spam prevention  

Our website may use services such as Google Analytics and Google reCAPTCHA.

## CCTV & Premises Surveillance

Zentrum Autohaus may utilise CCTV and video surveillance systems at our dealership premises for security, safety, fraud prevention, incident investigation, training, and operational purposes.

Footage may be monitored, reviewed, stored, and provided to insurers, law enforcement agencies, regulatory authorities, or other relevant parties where reasonably necessary or required by law.

By attending or visiting our premises, you acknowledge that CCTV surveillance may be in operation.

## Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

## Access and Correction

You may request access to personal information we hold about you and request corrections if necessary.

Requests can be made using the contact details below.

## Privacy Complaints

If you believe your privacy has been breached, you may contact us directly and we will investigate your complaint.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

## Contact Us

Zentrum Autohaus Pty Ltd  

Website: Zentrum Autohaus  

Email: info@zentrumautohaus.com.au  

Phone: 0478845333  

Last Updated: May 2026